What are some common reasons healthcare workers fail to report patient safety events according to the chapter?
Healthcare workers often fail to report patient safety events due to a lack of knowledge about the reporting system, uncertainty about what constitutes an error, belief that the error is not serious enough, or thinking it is already known. Other reasons include negative associations with reporting, insufficient training, and the perception that the incident was unpreventable.
Healthcare workers may not report patient safety events for several reasons. A lack of knowledge about the reporting system and their responsibility to report is common. Workers might not realize an error occurred or may be uncertain about what qualifies as an error. Some may believe the error is not serious enough to report or assume the situation is already known or reported by others. Additionally, there can be negative associations with reporting, insufficient training in patient safety concepts, and a belief that the incident was unpreventable. These factors contribute to the under-reporting of safety events, which remains a significant challenge in healthcare settings.
Key points
- Lack of knowledge about the reporting system and responsibility.
- Uncertainty about what constitutes an error.
- Belief that the error is not serious enough to report.
- Assumption that the situation is already known or reported.
- Negative associations with reporting.
- Insufficient training in patient safety concepts.
- Belief that the incident was unpreventable.
The Nexus between Nursing and Patient Safety
Cynthia A. Oster, Jane S. Braaten
Springer Nature Switzerland AG